Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the website cited.agency and any services provided by Cited Solutions Ltd (Company Number: 16912756), trading as Cited Agency (“we”, “us”, “our”).

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Company Information

3. Our Services

Cited Agency provides Answer Engine Optimization (AEO) and Search Engine Optimization (SEO) services, including but not limited to:

• AI visibility audits and analysis
• Strategic AEO and SEO planning
• Content optimization for AI answer engines
• Authority building and citation strategies
• Free website audit tools
• Educational resources and guides

4. Use of Our Website

When using our website, you agree to:

• Provide accurate and complete information when submitting forms
• Use the website only for lawful purposes
• Not attempt to gain unauthorised access to our systems
• Not use automated systems to scrape or extract data
• Not transmit malicious code or interfere with website functionality
• Respect intellectual property rights

5. Free Audit Tool

Our free AEO/SEO audit tool is provided “as is” for informational purposes only. By using this tool:

• You confirm you have authority to submit the website URL for analysis
• You understand that results are automated and may not reflect all aspects of your website
• You acknowledge that recommendations are general guidance, not professional advice
• You accept that we may store audit results for service improvement

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Cited Solutions Ltd or our licensors and is protected by copyright and other intellectual property laws.

You may view, download, and print content from our website for personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works without our prior written consent.

7. Paid Services

If you engage our paid services, additional terms will apply as specified in a separate service agreement. These Terms will continue to apply alongside any service-specific terms.

Payment terms, deliverables, timelines, and other specifics will be outlined in individual proposals or contracts provided to you.

8. Limitation of Liability

To the fullest extent permitted by law:

• Our website and free tools are provided “as is” without warranties of any kind
• We do not guarantee that our website will be uninterrupted, error-free, or secure
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability for any claim shall not exceed the amount paid by you for services, if any

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Indemnification

You agree to indemnify and hold harmless Cited Solutions Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, your violation of these Terms, or your infringement of any third-party rights.

10. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or practices of these websites and are not responsible for their privacy policies or terms of service. We encourage you to review the terms and privacy policies of any third-party sites you visit.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

12. Termination

We may terminate or suspend your access to our website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.